PRIVACY POLICY

1. Introduction

Welcome to Creo Haus (“we,” “our,” “us”). We provide smart website design and AI automation services. This Privacy Policy explains what information we collect, how we use it, and your rights.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide including your name, email, phone number, business information, project details, messages submitted through our AI chatbot or forms, and billing information.

2.2 Automatically Collected Information

We automatically collect IP address, device type, browser details, pages visited, and tracking pixel/cookie data.

2.3 AI Tool Data

When interacting with our AI chatbot or AI call agent, we may collect chat transcripts, call recordings, and automation-generated submissions.

2.4 Third-Party Data Sources

We may receive information from Go High Level, Stripe, analytics tools, and related platforms.

3. How We Use Your Information

We use your information to deliver services, communicate updates, improve our platform, support AI functionality, and comply with legal obligations.

4. How We Share Information

We do not sell personal information. We only share data with trusted service providers or legal authorities when required.

5. Data Security

We implement security measures to protect your information, though no system is completely secure.

6. Your Rights

Depending on your location, you may request access, correction, deletion, or restriction of your data. Contact [email protected].

7. Data Retention

We retain your information only as long as necessary to provide services and meet legal obligations.

8. Cookies & Tracking

We use cookies and tracking technologies to improve user experience, analytics, and marketing.

9. AI Tools & Limitations

Interactions with AI tools may be logged for service improvement. AI responses may not always be accurate.

10. Children's Privacy

Our services are not intended for individuals under 18.

11. Policy Updates

We may update this Privacy Policy at any time.

12. Contact Us

For questions, contact [email protected].